FAQ

Do you use Internet Explorer? You can no longer use Internet explorer in our Web Service. For an optimal experience, use following browsers: Microsoft Edge, Chrome, Firefox or Safari. If this is not the problem, you are welcome to contact us at info@byggvarubedomningen.se.

Each account is personal and therefore cannot be transferred to someone else. Each user needs to create their own account in the system. If your email has changed due to a name change, please contact our customer support team and we will help you.

Only those who have the "Company Administrator" authorization on their account can adjust company information. The authorization you have on your account can be found under My account details.

We do not overwrite accounts as each account is personalized to maintain traceability in Logbooks or during assessments. Contact Byggvarubedömningens support if you need help with, for example, closing your account.

Yes, you then need an account called Supplier Full. This gives you access to search the entire Byggvarubedömningen product database. You can contact Byggvarubedömningen's info support to purchase the additional service for SEK 4 800 per account per year.

Log in with your previous login details and you will be taken to a Renew your account page. Click on the type of account you wish to sign up for and the account will be renewed for 1 year. Make sure you are fully logged out before logging in - if your browser is set to automatically log you in, you may need to log out first to get to the renewal page. For material suppliers with an annual subscription, the subscription is automatically renewed after 12 months if the company has chosen not to terminate the subscription. An automatic reminder will be sent when three months remain in the contract period.

All accounts are personal. If somebody else is using your account, you will be logged out. We recommend you respect our user conditions, and not share your login details with others. 

It depends on the account type you have. A Full account is valid in one year. Thereafter it can be extended by another year, or be closed. In your account settings you can chose if you want to renew the account automatically.   

All accounts in the Byggvarubedömningens Web Service are personal. This means that if another person uses your login details, you will be logged out. We therefore recommend that you respect the terms and conditions and do not share your login details with others.

You do not need to sign up for a Full Account if you only will be work in the Logbook as a participant. Instead, you can create our Logbook account by following the link in the invitation. The Logbook account has no annual fee, but you pay a one-off cost of SEK 750 per Logbook to which you are invited.

To sign up for a Logbook account, you need to be invited to a Logbook. It is the Logbook owner who invites participants to the Logbook. The invitation comes via email and in the email there is a link to create the account. Sometimes this invitation ends up in the trash, so please check there if you are expecting an invitation but have not received one.

A full account has an annual cost of SEK 4,800 where you can be invited to any number of logbooks. An account for Logbook Participants is linked to the logbook you have been invited to where the price is SEK 750 per invitation. To be able to be the owner of a Logbook, you must have a Full account.

To subscribe to our new plan, you need to have the Company Administrator authority at Byggvarubedömningen. When the Company Administrator logs into their account on the web service, a new tab named "Subscription" can be found under the "My Account" section, where information about the new pricing model is collected. After reviewing the terms, the Company Administrator can choose to approve by checking the box, and the subscription will take effect immediately.

In order for you as a customer to tailor a solution based on your specific needs, Byggvarubedömningen offers the following add-on services for the annual subscription: User account with full privileges and access to search the product database, 4,800 SEK each, Invitation to Logbook (750 SEK), New confidentiality assessment (6,000 SEK), Reassessment of confidentiality (1,000 SEK).

It is possible to apply for more assessments than the number included in your current price range. However, please note that Byggvarubedömningen may issue additional invoices in cases where suppliers move up in price ranges or when purchasing additional services. If you wish to upgrade to a new level, you can do so while logged in to the Web service.

If you are a Company Administrator, you have the ability to change permissions for users under your company in the web service. You can do this under "My Account," located at the top right corner under your first and last name. Go to "Manage Users," select the checkbox for the person whose permissions you want to change, click "Choose," and then "Change Permissions." If you are not a Company Administrator, please contact Byggvarubedömningen's info support, and we will assist you further. Note that a company can have one or more Company Administrators.

If an annual subscription is not obtained, the company's user accounts will be deactivated, and information about the company's assessments will be displayed very limitedly in a search within the product database. Additionally, they will not be able to be added to new Logbooks.

However, the assessments will still be visible in completed and ongoing Logbooks where they were previously added.

If the company chooses not to have a corporate subscription anymore, all user accounts linked to the company will also be terminated. We retain your account information for 12 months if you choose to subscribe annually during that period. Afterward, all data will be deleted in accordance with what is described in our terms and conditions.

To terminate the company's subscription, the Company Administrator needs to contact Byggvarubedömningen's support team for assistance in closing the company account. Please note that this will also affect all user accounts associated with the company.

To continue having environmental assessments with Byggvarubedömningen, all companies with Supplier Accounts need to transition to our new pricing model by subscribing to an annual plan. Companies that choose not to subscribe to an annual plan will no longer have active accounts or assessments visible in the product database after 2024-02-01. Additionally, the products will not be able to be added to new projects.

If the annual subscription is not renewed, the company's user accounts will be deactivated, and information about the company's assessments will be displayed very limitedly in a search within the product database. Additionally, they will not be able to be added to new projects. However, the assessments will still be visible in completed and ongoing Logbooks where they were previously added.

An environmental assessment by Byggvarubedömningen means, a construction product has been assessed on the basis of Byggvarubedömningen’s criteria on chemical content and lifecycle. The assessment leads to one of three possible assessment results: “Recommended” (green), “Accepted” (yellow) or “To be avoided” (red).

Byggvarubedömningen’s criteria are drawn up by our criteria group, which consists of experts from our member companies. The criteria for assessment of the chemical content are based on a number of properties that are hazardous to the human health and the environment, mainly from European chemical legislation: REACH and CLP.

In the assessment of the product’s lifecycle, an examination is carried out of specific aspects of the production, usage and demolition phases. The document containing this information is Byggvarubedömningen’s criteria for chemical content and lifecycle aspects.

If you would like to learn more about how we conduct our assessments, read under the question "How is the assessment level determined for a product?"

Those who apply for an assessment can apply for a new assessment, which means that we have 10 working days to return to you with a preliminary assessment, or you can apply for a reassessment of a previously assessed product, in which case the handling time is 20 working days. The preliminary assessment result will tell you if the product is ready for publication or if further additions are required. It is difficult to say in advance how long an assessment may take, but with as much relevant information as possible attached at the time of application, the process can go smoothly and quickly. 

Should further information be requested after the preliminary assessment, you have 10 working days to provide additional information, after which we will re-examine the assessment together with the documentation received and return with a new assessment result after a maximum of 10 or 20 days. The described process will be repeated until all necessary documentation has been received. When the assessment gets the status Ready for publication, you have the possibility to publish it yourself. If you do not provide feedback, the assessment will be automatically published by the system after 14 days. During this period, you can submit additional supplementary information.  

Once published, the product will be searchable in our system.  

Please note that assessments with NDA cannot be applied for with specific time frames such as 10 or 20 days.  These types of assessments follow their own separate assessment process and therefore we cannot give any end dates or timeframes for the finalisation of a assessment with NDA.  

You can read more about the assessment process with NDA here!

You can find out more, and read an overview of the assessment process, here!

Yes, you can extend the deadline of your assessment yourself via your account if you need additional time to complete the additional requested information.

From the My Products home page, you can click on Options for the product you want to extend the date on, where you can postpone the end date by 14 days.

The following lists the documents relevant for an assessment.

Declaration template

The basis for an assessment is a building product declaration (equivalent to eBVD2015), for example Byggvarubedömningen’s declaration template that you create in your assessment application, with a detailed list of contents. The declaration template must not be older than five years and must be in Swedish or English.

Certificate of Substance Content and Concentrations

A Certificate of Substance Content and Concentrations verifies that you comply with Byggvarubedömningen’s reporting requirements. This document is only mandatory in cases where you wish to achieve the assessment level “Recommended”, even when you have created a building product declaration in accordance with eBVD2015. 

Environmental Product Declaration (EPD)

It can be beneficial to append an Environmental Product Declaration (EPD) to an application in cases when such a document has been prepared for a product. An EPD can be attached as an addition to the Byggvarubedömningen’s declaration template.

Safety data sheet

For chemical products, we must receive a safety data sheet (in Swedish) that complies with Swedish legislation. The laws regulating what must be included in a safety data sheet can be found in Article 31, Appendix II. (EC) No 1907/2006 of the REACH regulation and rules concerning the classification, labelling, and packaging are regulated by the CLP regulation (EC) No 1272/2008. 

RoHS Certificate/CE Marking

Electronic products require a valid RoHS certificate/CE Marking + an EU Declaration of Conformity that shows that the product complies with the current RoHS Directive.

Emission report / certificates concerning emissions to the indoor environment

Application for products intended for indoor use must be submitted together with an emission report/certificate concerning emissions to the indoor environment. The criterion applies to relevant products for indoor use, such as surface materials or applications, where emissions of volatile organic compounds (VOC) may reach the indoor air.  

Certificates concerning sustainable forestry

Other documents that may be appended to the application are Certificates concerning sustainable forestry for products that contain wood raw material. More information such as the types of documentation we accept regarding emissions of VOC or certificates concerning sustainable forestry, is available in Byggvarubedömningen’s criteria for chemical content and lifecycle aspects. 

If you need help preparing assessment documentation or in completing an application, we suggest you contact a consulting firm!

It is always important to submit as complete information as possible to make the assessment as representative as possible. All assessments require a building product declaration in compliance with eBVD2015 or a later format. If you do not have a building product declaration, you can create one while submitting your assessment via our digital application template. Mandatory documents are:

• Building product declaration according to eBVD2015 or later format for all assessments, 

• Safety data sheets for chemical products, 

• Emission report/certificate for indoor products that contribute to emissions of volatile organic compounds, 

• Confirmation of compliance with the latest version of the RoHS Directive for electronic products, 

• Certificates for sustainable forestry for commodities originating from CITES appendices. 

Other documents provide valuable information and/or chance for higher assessment: 

• Environmental Product Declaration (EPD),  

• Byggvarubedömningens certificate of substance content and concentrations, 

• Certificate for sustainable forestry,  

• Operation and maintenance related documents.

For complete information on documentation requirements such as expiry dates see our website: documentation requirements.

BVD3 is a format developed more than 15 years ago. Since then, the building product declaration format has been updated to eBVD2015 and recently to eBVD2.0. The format for building product declarations has thus evolved, information requirements have changed and been clarified. We therefore choose not to continue to approve BVD3 as assessment documentation but eBVD2015 and later formats.

Our digital application template is available in English. You can find it when logged in to our Web Service under My products and Apply for assessment. When you fill out our digital application template, you automatically create a building product declaration. 

All other documents are available in English and can be found on our website under Downloads. 

Based on the documentation submitted about the product, we use Byggvarubedömningen’s criteria for chemical content and lifecycle aspects when we conduct the assessment. Depending on how the product relates to the various criteria with regards to content and lifecycle aspects, an assessment is prepared. Based on the outcome the result is weighted in an overall assessment of To be avoided (red), Accepted (yellow) or Recommended (green).

The terms for weighting are as follows:  

For the ”Recommended” level

• All content criteria are assessed as “Recommended”. 
• No lifecycle criteria are assessed as “To be avoided”. 
• At least 50% of the product’s relevant lifecycle criteria are assessed as “Recommended”. 

For the ”Accepted” level

• No content criteria are assessed as “To be avoided”. 
• No lifecycle criteria are assessed as “To be avoided”. 

For the “To be avoided” level

• One or more of the content criteria are assessed as “To be avoided”. 
• One or more of the lifecycle criteria are assessed as “To be avoided”. 

To apply for an assessment, you first need to open a user account (in English or Swedish) linked to a company subscription. This account gives you access to our web service, which you can access by logging in via our website. Note that our user accounts are personal and should only be used by the person who created the account, but you can create multiple accounts if there are more people in your organisation who want to use the Web Service. 

You can find the price list for company subscriptions, what is included and additional services here.

More information about the documentation required in the application can be found under the question "What documents are needed for an assessment?"

When you have logged into the Web Service you will find our digital application template. The digital template offers help on the path to creating a building product declaration, and by answering questions and filling the template out you create your own building product declaration. 

Byggvarubedömningen provides user manuals to help you in the application process. These manuals provide step by step help in preparing an application for your product.

For more information about the documentation required in the application, read the question "What documents are needed for an assessment?"

Do you have a published product that you wish to reassess? Read more about how to do this under the question "How can I apply to reassess a product?"

When you have completed an application to assess a product, a BVB ID-number is automatically created that identifies the product in our database. You can find the BVB ID-number when you login to the Web Service and view Products. You can also find the product’s ID-number on the Product card. You can use the ID-number when you contact us with questions about the product.

When a new preliminary assessment is available, it is found via your account in the Web Service and an email is also sent with the assessor's comments. This can be that information is missing or needs to be specified, or is requested for the possibility of a higher assessment. 
 
For example, it may be information that was not sent at the time of application. 

As a supplier, you always have the opportunity to add additional infromation to your assessment before it is published and becomes visible to our users in the product database. The addition must be made within 10 working days (both for new assessments and re-assessments) and it is possible to ask questions to the assessor via the comment field in the assessment before publication.

You can also email us questions about ongoing assessments at bedomning@byggvarubedomningen.se. 

Additions are mainly made through your Web Service account and additional information is based on the assessor’s comments. Depending on the type of information requested in comments from the assessor (the preliminary assessment result), you may add information to your assessment by revising existing documentation, submit additional documentation or clarify existing information.

Additional information using an electronic application template 

When you revise or submit new information about product content or lifecycle aspects in an assessment using our digital application template, you can make your changes directly in the Web Service. If other assessment documentation is required, you can also append this to your assessment and then submit your additional information. You can again use the comments function to answer questions from the assessor or to leave a comment.  

A manual are available on our website with step by step explanations of how to submit additional information. 

All of our manuals are available on our website.

If you have submitted an application with public information, i.e. that the entire declaration of contents and all submitted appendices are public, the product’s entire reported content and all attached appendices will be available on the Product card. If you have reported certain information about substance content as Non-public or attached documents that are Non-public when applying for an assessment, you will not see these when you add additional information to your assessment. If you need to access your Non-public information later, we therefore ask you to save the information on your computer.

It is not possible to delete documents that have been added to the assessment after it has been submitted. The reason for this is that it needs to remain for traceability reasons as the assessor often includes these documents in their examination and may ask questions regarding the documentation. When adding additional information to your assessment, you only need to submit new documentation. If any information is out of date or incorrect, this can be communicated to the assessor through the comment function in the assessment.

In your application template under section 2, “Product information”, you can add item number to your product. If you would like to add more than one number, click on Add item specification to enter each item number linked to the product.

If there are a larger number of items, you can use the Import product items template. The information is then entered into the template and the item numbers are imported into the assessment using the template.

Remember that item specifications make it easier for our users to find your products in the product database. 

A manual for our Digital application template is available on our website explaining how to add/import items.

Yes, you may update item specifications in a published assessment, at no extra cost. From the start page for My Products, click on Alternative for the product you wish to update, and select Edit product. The section of the assessment where you can update item specifications will then open.

If there are a larger number of items, you can use the Import product items template. The information is then entered into the template and the item numbers are imported into the assessment using the template.

When the product has the status “Assessmentongoing” or “Additional information received”, the product is locked for the applicant. This is because the assessment is being processed, and the assessor is examining the assessment documentation and may be updating the product’s assessment.

It is preferable that all the requested additional information is submitted for assessment at the same time. However, if you wish to add more information that was not submitted with the additional information, you can always e-mail us at bedomning@byggvarubedomningen.se, and we will open the assessment for further additions.  

If you have an already published assessment of your product but for some reason want to reassess the product, you do not need to apply for a new assessment, instead you apply for a reassessment with a 20 working day processing time. From the page My Products, click on Options for the product in question and then on Apply for reassessment. You will then be redirected to the assessment application. You can now choose to apply for the reassessment by using our digital application template (default option).

When filling in your application for reassessment, you will be able to update information regarding the product previously filled in and add new documents. Remember that all the public information and documents attached to the previous assessment are also included in the reassessment. These documents may be relevant to your assessment, any documents not considered relevant to the assessment will be hidden by the assessor.

For more information on how to apply for a reassessment with a digital application template, see our manual Environmental assessments – with an digital application template (p. 36). 

As soon as a preliminary or final assessment result has been decided and sent to you by e-mail, you can access and examine the result in its entirety in the Web Service. We refer to this view as the assessment’s Product card. From “Products”, you can find the Product card by clicking on the product name. The Product card provides general information about the product, reported substance content and documentation appended as public information for the assessment. Here, you can also view the detailed results on the different assessment criteria and learn how the product was assessed. When the assessment is published the Product card and the attached public appendices will be visible to other users.

After your assessment has been published in Byggvarubedömningen’s Web Service, an e-mail containing the assessment symbol is sent to the company administrator and the person who applied for the assessment. This assessment symbol is your product’s overall assessment. Along with this, conditions and instructions are sent for how the symbol may be used on your website to show that the product has been assessed by us. The Print button can be found at the top of the Product card and under “Destination” you can choose to save the document as a PDF.

If you have information that you wish to keep confidential in our assessments, Byggvarubedömningen offers two options. Either you can present non-public information in a regular new assessment (10 days processing time) or reassessment (20 days processing time). Or you can apply for a special assessment with confidentiality agreement. In this case, Byggvarubedömningen will sign a NDA with the party providing confidential information for the assessment.

For further information, read about Non-public and confidential information.

More information on this can be found under the questions "How can I report Non-public information in an assessment? "and "How can I sign a Non-disclosure agreement for my assessment?"

When you report Non-public information, the confidential information will only be visible to Byggvarubedömningen’s assessors but will not be published publicly for our users. Non-public information makes no difference in terms of cost or time. Please note that we do not sign a formal agreement for this alternative.

The confidential information is to be excluded from the public declaration template and only presented in a separate appendix. INon-public information can be submitted to our regular assessments using the appendix for Non-public information, which is available for download on Byggvarubedömningen website. 

If another party than the supplier who has applied for the assessment is to submit Non-public information, and wishes this information to also remain hidden from the supplier applying for the assessment, the information is to be entered in a Non-public appendix and e-mailed to us at bedomning@byggvarubedomningen.se. Specify that this is Non-public information from a third party together with the BVB ID number for the assessment in question. The company applying for the assessment is responsible for informing the third party that the appendix must be filled out and e-mailed to us, and for ensuring that third parties receive information about the BVB-ID number that must be specified in the appendix and e-mail.  

An assessment with a Non-disclosure agreement intends that some or all information about the product has been submitted under a confidentiality agreement provided by Byggvarubedömningen. An assessment with Non-disclosure agreement must be applied for in our Web Service, the cost is 6,000 SEK per assessment and the processing time is longer than for normal assessments.

With this alternative, the confidential information will only be visible to the assessor and administrators of the confidentiality matter but will not be published publicly for our users. The confidential information is handled in a separate flow and in accordance with the terms and conditions of the agreement. Matters concerning confidentiality can be e-mailed to nda@byggvarubedomningen.se.

For more information, refer to our website and Non-public and confidentiality information. 

The part of our assessment based on the product’s chemical content is not affected if the information is presented as Non-public or under a Non-disclosure agreement. However, two of the sub-criteria pertaining to the product’s lifecycle aspects require that the information is shown publicly for the “Recommended” level.

Sub-criterion 2.1. Emissions to air, water, or land

In cases when an EPD is appended and an assessment is desired against the sub-criterion, the “Recommended” level requires that the EPD is shown publicly.  

Sub-criterion 6.1. Documentation regarding emissions of VOC to the indoor environment

In cases when the product is intended for indoor use and is relevant to assess with respect to emissions to the indoor environment.

In addition, products are also affected where information on product content is reported non-publicly or under confidentiality agreement with regard to Miljöbyggnad. This is because Miljöbyggnad requires a complete public declaration of content to receive the highest level, Gold, for indicator 13. This means products with an assessment where the content information is not reported publicly cannot reach higher than Bronze level (for products with BSAB codes: E-N & Z) or Silver (for products with BSAB codes: P, Q & R) on Miljöbyggnad’s indicator 13, version 3.0.  

For indicator 14, version 2.2, products (with BSAB codes: E-N & Z) cannot reach Bronze level or higher.

For more information about Miljöbyggnad, please visit SGBS’s website.

After publication, your assessment product card can be searched in our database and reviewed by our users. Information provided in the product description and item specifications will serve as keywords after publication. 

In order for your product to be found in as many search results as possible, we recommend that you include a product description and the articles included in the assessment. Article name or article number must be indicated (*) and we recommend that you specify your articles with RSK, E-Number, GTIN/EAN if possible. GTIN stands for Global Trade Item Number and is a GS1 item number used to give products and packaging a globally unique identity. 

Some of the benefits of using GTIN is that it provides greater product accuracy for your customers (and our users), better visibility and searchability for consumers online. As well as it allows products to be tracked and traced by everyone in the supply chain and facilitates matching with, for example, the Nordic Ecolabel. 

The Logbook tool is for those who work with products in any way and wish to compile them. The tool allows you to create a folder structure so that you can easily catalog your products. You can invite other collaborators to the Logbook and control their authorization to work in it. Upon completion of the work, you can deactivate the Logbook, from which you have a digital Logbook with a list of the property's materials with their chemical content and location in the building. You thus have traceability throughout the life of the building.

Under the "Logbook" tab on our website (non-log-in mode), you can find information on how to work with our Logbook tool. There are also manuals, videos and training courses you can sign up for free of charge.

The cost of a Logbook is 1750 SEK/active month which is invoiced monthly.

When a project is paused or terminated, it is possible for the Logbook owner to deactivate the Logbook via their login. Deactivating the Logbook means that all history is available in "view", but it is no longer possible to work in it. With the exception of the "copy" function, which is also available in inactive mode so that you can use your entered work in other Logbooks. The cost of a Logbook is valid until the month in which the Logbook is deactivated.

The export function can be found in each Logbook under the tab "Options" and "Export documents". You can choose to export the entire logbook, or parts of it, and then click on "Export".

When you invite a participant, you can choose different permissions for how much the invitee can do in the Logbook.

A Logbook may have been deactivated in two different ways, by the Logbook owner or by the system in connection with the expiry or deletion of the Logbook owner's account. If this has happened, please contact info@byggvarubedomningen.se.

The system displays all active Logbooks you have access to, as owner or invitee, by default. When a Logbook is deactivated, it still exists but you need to search for it, which you do by checking the box "Inactive" under the tab "Logbooks" and then clicking the search button. If you are the logbook owner, you can activate the Logbook via "Options" and "Activate".

You can either view the content folder by folder, by clicking on the folder you want to see or click on "expand all". You can change the view of the content by clicking on "tree structure" where you get a tree structure of your entire project and see what is in each folder.

During the past years, the importance of sustainability has grown, and companies are expected to conduct their business sustainably. We also have experienced violations on human rights, labour rights, environment, and corruption cases in the supply chains for building products and materials. To raise awareness about this emerging topic, Byggvarubedömningen’s members asked us to develop criteria on sustainable supply chains. Our social criteria were launched 2016 and is a way of tackling these expectations and challenges as well as a mean to make the construction industry more sustainable. The criteria also enable our members to choose products that not only consider chemical content and life-cycle aspects, but also that products have been produced sustainably.

Byggvarubedömningen’s social criteria (sustainable supply chains) are based on international conventions and guiding principles such as the UN’s Universal Declaration of Human Rights, the ILO Core Convention on Forced Labour, Child Labour, Discrimination and Freedom of Association and Collective Bargaining (no. 29, 87, 98, 100, 105, 111, 138 and 182), the UN Convention on the Rights of the Child, work environment legislation, labour law, environmental protection legislation, and the UN’s Convention against Corruption. In addition, suppliers are expected to carry out their work based on the UN Guiding Principles on Business and Human Rights. 

This work can be summarized in six steps:

1) A policy commitment
2) Communicating the policy commitment to employees and additional actors in the supply chain
3) Division of responsibility
4) Procedures for carrying out risk analysis to identify and prioritize risks
5) Procedures for monitoring compliance and following up risks
6) Procedures for preventing and managing deviations

In short, this means that you should have process and routines in place to be able to identify, avoid, prevent, limit, and account for how you as a company remediate the consequences your production has on human rights. You find more information about our social criteria in our criteria document.

A fee is charged ones the supplier applies for assessment on the social criteria. Please see our pricelist in the menu-bar, under ”About us”, “Pricelist Supplier” for information about fees.

The supplier is requested to fill in and answer the questions in our Self-assessment questionnaire (SAQ). Documentation that suppliers are asked to include in their SAQ to verify their answers are policy/Code of Conduct, documentation of supply chain mapping, documentation of risk analysis and documentation of follow-up. 

Supplier are expected to have processes and routines in place in their own operations and in the product's supply chain in regards to the six criteria-areas (i.e. 1. Policy commitment , 2. Communication the policy commitment, 3. Division of responsibility, 4. Risk analysis, 5. Follow-up and 6. Compliance Management). Suppliers who do not achieve all six criteria-areas, will receive a Corrective Action Plan from Byggvarubedömningen with recommendations on actions needed in order to be assessed as Accepted or Recommended on the social criteria.

Please see the criteria document  for further guidance how the SAQ and the suppliers work with sustainable supply chains will be assessed. 

Invoices are sent continuously based on the order date. Payment requirement is 30 days.

Absolutely, as a business administrator, you can enter emails to which invoices should be sent. It is also possible to email the e-mail to invoice@byggvarubedomningen.se.

It is your responsibility to check that emails from us do not get stuck in your spam filter. Please secure so that our sender address is considered a secure source so that your PDF invoices do not get stuck in the spam.

We will send a reminder via paper format to your specified invoice address for your company.

For the original invoices that are sent via paper format, we have an invoice fee of SEK 50. This is because we care about the environment and want to refer to digital alternatives, PDF invoices via e-mail or E-invoice.

Only your Company Administrator can adjust your company information. This is done under "my account" in logged in mode. It is also possible to email invoice@byggvarubedomningens.se.

E-invoice is linked via GLN number. Mail your GLN number to invoice@byggvarubedomningen.se and we can arrange for us to send e-invoices to you.

Invoice reference is what must be stated on the invoice so that your finance department will know what the invoice refers to. It can be a project number, cost center or a code string, etc. All companies have different and unique references, and it is your responsibility to enter the correct reference when ordering.

In the case of an unpaid invoice despite a reminder sent out, the invoice is forwarded to debt collection claims and the service to which the invoice relates is temporarily suspended. If you have received a debt collection claim, it is the debt collection company you contact regarding the case.

Yes, MFA is mandatory for all users to ensure our security. This helps us protect both our systems and your personal data.

You don't need to do anything; MFA and how often you need to verify your account will happen automatically.

MFA will require you to verify your identity with a verification code every seven days or when logging in from a different device. It may take a few extra seconds, but it significantly increases security. Once logged in, Byggvarubedömningen's services will function as usual.

If you don't have access to the email address associated with your account, please contact our support for assistance.

Byggvarubedömningen's accounts are, and have always been, personal. More information about our account types and how to sign up for your own account can be found here: Logbook Customer or Material Supplier Customer.

If you haven't received the code, please check your spam folder or search your inbox for 'noreply@byggvarubedomningen.se'. It might also have been caught in your organization's spam filter, in which case you should check with your IT department. It may also take a few minutes for the code to reach you. If needed, you can request a new code.

The verification code is a one-time code that is valid for 3 minutes.

You have three attempts to log in with the correct code. If you fail all three attempts, your account will be locked for 15 minutes before you can try again.